Frequently Asked Questions

What does Aestelux sell?

Aestelux offers a catalog of professional aesthetic products,
including dermal fillers, chemical peels, mesotherapy products,
skin boosters, skincare and related specialist supplies.

Do you ship internationally?

Yes. International shipping is available to supported
destinations subject to product, carrier and local requirements.

How long does order processing take?

Orders are normally processed within two business days.
Transit time depends on the selected shipping service and
destination.

Do you offer bulk pricing?

Yes. Selected products include quantity pricing for orders of
6+, 11+ and 21+ units.

What payment methods are available?

Available payment methods may include credit card, Visa,
Mastercard, bank transfer and supported app-based payment
options, depending on checkout availability.

Can I return an order?

Eligible products may be returned within 30 days of delivery,
subject to the Aestelux Returns & Refunds policy.

Are all products intended for home use?

No. Certain products may be intended for qualified professional
use. Always review the manufacturer information and applicable
requirements before purchasing or using a product.