Returns & Refunds

30-Day Return Window

Eligible items may be requested for return within 30 days of
delivery.

Return Eligibility

Returned products should be unused, unopened where applicable,
and in their original condition and packaging.

Products that cannot reasonably be resold for hygiene, safety,
regulatory or product-integrity reasons may not be eligible for
return once opened or used.

Requesting a Return

Contact
info@aestelux.com
before returning an item. Include your order number and the
reason for the return request.

Refunds

Approved refunds are normally processed after the returned
product has been received and reviewed. Refund timing may vary
depending on the original payment method and payment provider.

Shipping Charges

Original and return shipping costs may be non-refundable unless
the return results from an error attributable to the order.